Joobi templates integrates seamlessly with all Joobi eCommerce Apps, a perfect building block for your online store.
Joobi Templates are built on top of Gantry 5 the most advanced responsive template framework in the world.
Contact us any day of the week through our ticket system or forum and we’ll give you the best help as we can.
1 Year Membership
No. Joobi is offering non-tangible irrevocable software products, we do not issue refunds after a Template is purchased. Please read our Refund Policy carefully before you purchase.
Joobi sell single template. During the membership you have access to support and regular updates of the template of your choice.
If your membership expires, you can continue to use the template you have downloaded during your active membership. However you will not be able to access the download page, updates and support.
Yes, please purchase the quick-start service at $50 per installation. This will cover the installation of template quick-start package as seen in the Demo Site. No template customization is included.
You can install the template on as many domain as you want. However, support is only provided to 1 of your website.
All template questions will be delivered exclusively through the Ticket System. We only cover support for the latest version of Joobi Templates. We do Not provide extensive help in terms of customizations. Please check Joobi Support Policy.
No. The template was never part of the subscription. The free template offer is complimentary to Joobi new Premium members (after December 9, 2015 purchases).
For our existing premium members, since the template was never part of the subscription. We want to offer it to you as well on the condition you renew your plan. So we will give you a 50% discount now so you can get the template, and we will give your the other 50% once you renew your plan. Offer is only valid for users with active Premium plan. Please contact Joobi support via ticket system.
Essential gives you access to support and updates for 3 months after purchase is made, while Professional entitles you for 1 year of support and update.
No. It is not allowed to resell Joobi Templates. However, you are entitled to customize everything visual to fit your brand.
The quick-start package includes the demo version of Joobi Applications. In order to receive product updates and support you must purchase Joobi Apps membership. For 3rd party commercial extensions (Image Slider, etc..) must be purchase separately.
Using Paypal you can easily pay using your available currency and it will be automatically converted to Hong Kong Dollars using the current available exchange rate.
For bank/wire transfer transactions we will add 10% charge for bank fees. And your account shall be activated as soon as you send us a copy of valid wire transfer receipt. We are able to accept the following currencies; USD, EUR, and HKD. For payment in HKD, we do not charge bank fees.
Our legendary Support Team is available to help you from 7:00 to 21:00 (GMT), Monday to Friday, excluding holidays. We take pride in providing courteous and responsive support to all customers in a professional manner, ensuring that each individual has an exceptional experience.
But we don’t stop there. As soon as you install the trial version of Joobi products, you’ll have access to a team of knowledgeable support ready to answer with pre-sales questions and guide you to proper setup and configuration, to ensure your software will run smoothly—long-term.
Pre-sale Live Chat
Dedicated Ticket System
Access to Developer Skype (Ultimate Members)