TOPIC: JMarket not autredirecting to any payment gateways

JMarket not autredirecting to any payment gateways 2 years 9 months ago #4438

  • Chris
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Hi, I have got JMarket set up really nice, there is only one real issue and that is that it does not redirect to any of the Payment gateways automatically, you always have to press the button "if the page has not redirected in 30 seconds click here".

I have attached the logs edited down to just the most recent transaction I have tested. Does anybody have any idea what may be causing this?

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JMarket not autredirecting to any payment gateways 2 years 9 months ago #4439

  • Vanessa
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Hello Chris,
The final checkout to redirect to the payment system is using a javascript however if there is another javascript which create a conflict then it could be the culprit.
Would you mind sending us the login credentials in your storefront with just buyer account and the link to the site so we can do a test checkout?
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JMarket not autredirecting to any payment gateways 2 years 9 months ago #4443

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Certainly.

The site is:

http://www.isfa.org.uk/isfa-payment-portal

I have created a shopper account for you:

user: joobi
pass: joobi

You can login using the form right at the top of the page.

Thank you :)
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JMarket not autredirecting to any payment gateways 2 years 9 months ago #4450

  • Vanessa
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Chris,

I checkout a product and it is indeed a jquery/mootools issue.
We are no longer using mootools but jquery but there is a mootools that has been called and jquery cannot be found.

Are you using jCenter 3.6? Since jCenter 3.6, we no longer use Mootools but jquery.
Vanessa Sanhueza
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JMarket not autredirecting to any payment gateways 2 years 9 months ago #4451

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HI Vanessa,

I have decided to insist the customer make the move to Joomla 3 to save future headaches, so I am now using 3.6 on a test install and it the redirect is working.

Thanks.
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JMarket not autredirecting to any payment gateways 2 years 9 months ago #4452

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Ah great. It is best to use Joomla 3 since we already stopped Joomla 2.5 support and no further testing will be performed there.
Vanessa Sanhueza
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