TOPIC: jStore not passing payment data back from Paypal

jStore not passing payment data back from Paypal 3 years 1 month ago #4150

  • JT Koffenberger
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I seem to have some type of handshake problem.

When I enter an order into jStore and checkout, everything appears to work properly. jStore redirects me properly to the paypal checkout screens with appropriate pricing and product information...

The transaction clears paypal (both live and in their test environment) ... but the user is left looking at a paypal screen. When the user returns to the jStore website, they show the invoice as "waiting for payment" ...

The administrator backend shows the same thing.

Any suggestions would be greatly appreciated!
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Re: jStore not passing payment data back from Paypal 3 years 1 month ago #4154

  • Cheryl Sabarita
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Hello,

Was the money has been transferred to the store owner account?

Would you mind to update to the latest release from Yesterday by click 'Check" button under jCenter apps page if you do not see any new version.

Then make sure your site is live and accessible by public visitor. (not site offline or with htaccess to see the frontend)
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Re: jStore not passing payment data back from Paypal 2 years 8 months ago #4405

  • JT Koffenberger
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Getting back to this... the money transfers (when the store is not in sandbox mode) .... but the payment doesn't register in the store.

Based upon the upgrade instructions on the site, I believe I'm running the latest version of jStore and jCenter.
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Re: jStore not passing payment data back from Paypal 2 years 8 months ago #4406

  • JT Koffenberger
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it looks like there are some updates that need loading... when I checked earlier today, it didn't see the new versions of stuff... .

let me do that and try again.
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jStore not passing payment data back from Paypal 2 years 8 months ago #4409

  • LIGHT srl
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I have the same problem.

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I have just completed a test transaction with PAYPAL.
version:
Jstore: 4.7.4
Jcenter: 3.6.4

nell'accout paypal payment arrived and concluded.
On the screen the customer instead I still appears AWAITING PAYMENT - Pay now - cancel.

Any solution?
Thank you and good weekend.

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jStore not passing payment data back from Paypal 2 years 8 months ago #4413

  • Cheryl Sabarita
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Please contact us via ticket system and provide u your login credentials so we can check logs and verify what it is not working.
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